Docs menu Plans & billing

Plans and AED licenses

Choose a plan, pick a billing frequency, and change your licensed count any time.

On this page
  1. Subscribing
  2. Changing your license count
  3. The metrics row

The Billing page is where your plan, licenses, and payment history live — and it is designed so you can serve yourself.

Subscribing#

  1. Under Choose a plan, pick the plan and the billing frequency (annual usually prices better than monthly).
  2. Set how many AED licenses you need — one per active AED.
  3. Review the quote — tax included, no surprises — and pay right on the page. Licenses unlock the moment payment succeeds.

Changing your license count#

  • Increase any time: the difference is prorated for the current period, charged immediately, and unlocked immediately.
  • Decreases apply at renewal — you keep what you paid for through the period.
  • The equipment page tells you when you are at your cap and links straight here.

The metrics row#

Outstanding balance, open invoices, active subscriptions, and covered items — the four numbers that say whether billing needs your attention this week.

Note: Questions about plans or pricing? Email [email protected].

Can’t find what you need? Email [email protected] or call (855) 248-2464. We answer 8am to 8pm Central Time, 7 days a week.